Introducing Simplanova Chatbot for BC Customer Support

Webinar Recording | Q&A

Thank you for attending our webinar: “Introducing Simplanova Chatbot for BC Customer Support”.


This webinar demonstrates the main Q&A, issue logging, and knowledge base building features of Simplanova’s Teams bot. You will find a provisioned example in this recording.

Sign-up for a BC Customer Support Chatbot trial.

Using our Teams chatbot, you will be able to:

  • Save time on repetitive customer questions;
  • Log customer requests and questions via chatbot;
  • Get insights into where your customers struggle most – what training and documentation they need;
  • Add your solution or customization FAQs to the bot for full knowledgebase in one place;
  • Train chatbot from inside MS Teams;
  • Enhance your customer support experience.


If you have any unanswered questions, please contact us at [email protected].

Webinar Speaker

Petras Butėnas

Petras Butėnas

The webinar was presented by Petras Butėnas. Petras has spent his last 9 years in the Dynamics ecosystem, working with his team to find better solutions for Dynamics Partners automate the upgrade of the Dynamics NAV solutions. Over the years, Simplanova has provided many automation solutions to make upgrades more efficient.

Please find all questions and answers below

Simplanova Chatbot for BC Customer Support Trial

You are welcome to try the new Simplanova Chatbot for BC Customer Support – a solution for saving Business Central Reseller time for functional support time. Apply for the Simplanova Chatbot trial by filling out the online form below.

BC Support chatbot

Please fill out the form below for a trial or a demo of BC Support chatbot.