Young & Partners was founded in 1999 and has always been focusing on the development of Back Office solutions for Logistic Service Providers (LSP). With over 200 customers and 3.000 users NaviTrans, the main product of Young & Partners, is the leading integrated software solution for logistic service providers. As a market leader in integrated solutions for the logistic sector, Young & Partners offers company wide implementations for every kind of logistics. Besides standard road transport, the software solution NaviTrans also offers extended functionality for multi-modal transport, public warehousing, multi-depot, forwarding, etc. that allow LSP’s to manage their company from one integrated and centralized solution.
CHALLENGE
Managing Time Commitments while Staying Focused on Ongoing Projects
In 2014, Young & Partners decided to upgrade their customer using NaviTrans 6.53 FI to NaviTrans 7.10 W1.
With lots of customers and their continuous and upcoming projects, Young & Partners needs to get projects to customers fast and ensure they meet highest quality standards in the market. Experienced Young & Partners’ developers had been taking part in other on-going projects. Therefore the company wasn’t able to assign developers to upgrade NaviTrans. Despite this, the upgrade had to be done on time. “Young & Partners needed to do a conversion for a big customer but couldn’t reserve the resources to meet the deadlines” – Steven Warlop said.
RESULT
Solution Delivered within Fixed Timeline and Budget
Simplanova worked as an extension of Young & Partners’s development department, enabling them to work on important projects in critical phases, such as this one.
Regular progress reports were e-mailed and weekly status update web calls were held with Young & Partners’s project manager, specifying every step of upgrade process had been taken at that time. This ensured Young & Partners was able to observe milestones of Dynamics NAV core solution upgrade and make necessary actions in management and report to their customers.
Simplanova used own automated upgrade tool to ensure reports would be upgraded in the shortest time. This also helped to save costs for Young & Partners and meet the budget agreed upfront.
Solution using NaviTrans was upgraded on time. The support after release of upgraded solution was ensured that any inaccuracies had been solved in timely manner. S. Warlop describes overall experience of working with Simplanova’s team:
“Correct pricing, good response time, good communication and follow-up”.
Partnership with Simplanova brought Young & Partners an opportunity to outsource development work when lacking internal resources. The main benefits of working with Simplanova being price, timeline and quality, Mr. Steven Warlop would recommend Simplanova’s services for other Microsoft partners.