TMC: Delivering Custom Business Central Solutions Without Overloading Internal Team

By partnering with Simplanova, TMC accelerated Dynamics 365 BC development, saved weeks of work, and delivered high-quality customizations on time and within budget.

CLIENT OVERVIEW

TMC (Technology Management Concepts), located in North America with global project reach, is a premier Microsoft Solutions Partner and a pioneer of the AI-first movement in the Microsoft Ecosystem. For over 30 years, TMC has helped organizations transform their operations with intelligent, integrated solutions built on Dynamics 365 Business Central, CRM, Power Platform, and the Azure cloud.

CHALLENGE

TMC’s clients had legacy NAV environments with complex customizations and no clear upgrade path. The main obstacles included:

  • Highly customized functionality without ISV solutions in Business Central.
  • Need for cost-effective development without sacrificing quality.
  • Tight timelines for go-live readiness.
  • Integration with DevOps and last-minute changes.

We needed a partner who could cost-effectively provide high-quality custom solutions that accommodate organizational growth.

Brian Followell
Technical Services Manager, TMC

SOLUTION

TMC chose Simplanova for its specialized expertise in Dynamics NAV / 365 Business Central upgrades and AL development. Why?

  • Senior developer resources for custom functionality at budget-friendly rates.
  • Proven modernization tools for object conversion.
  • Flexibility to handle last-minute additions and integrate with TMC’s DevOps.
  • A collaborative approach that aligned with TMC’s processes.

 

For these upgrade projects, Simplanova assigned two senior-level developers and one mid-level developer, ensuring the right mix of experience and efficiency. This team handled coding and testing, allowing TMC to focus on project management and client communication.

RESULT

The partnership delivered:

  • Accelerated development for customizations
  • Reduced internal workload, freeing TMC to focus on project management and client communication, while Simplanova handled coding and testing.
  • Estimated time savings of several weeks during critical phases like UAT and cutover, helping meet the go-live date despite tight timelines.
  • High-quality customizations, meeting client expectations.

Simplanova delivered high-quality customizations under pressure and helped us achieve go-live readiness for the client’s solution on schedule. Their collaborative approach ensured smooth integration with TMC’s processes and DevOps environment.

Brian Followell
Technical Services Manager, TMC

Extended Your Microsoft Dynamics 365 BC Development Team

Search remote and on-site outsourced resources for IT teams, with a special focus on Dynamics Partners.

Why This Matters for Dynamics 365 Partners

Many partners hesitate to outsource development due to concerns about cost and control. Simplanova solves these issues by offering:

  • 100%
    Free development project evaluation and 100% free warranty after a project is finished.
  • 94%
    Of our development projects started within 1 month after the agreement was signed.
  • ALL VERSIONS
    Our team of certified professionals works with NAV version 2 to the latest BC version.
  • ALTERNATIVES
    Our development assessment helps Partners get an alternative approach to their development projects.

 

Partnering with Simplanova means avoiding mistakes, saving time, and delivering successful upgrade projects without overloading your team.

RECOMMENDATION

TMC highly recommends Simplanova to colleagues and partners. Their endorsement speaks volumes about the quality and reliability of Simplanova’s services.

The partnership with Simplanova is instrumental in delivering the clients’ custom solution. By leveraging Simplanova’s development expertise and tools, TMC successfully delivers complex processes and solutions for clients while reducing internal workload and meeting aggressive timelines.

Brian Followell
Technical Services Manager, TMC

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