Simplanova invites Dynamics partners to join the free webinar “Introducing Simplanova Chatbot for BC Customer Support“.
This webinar will demonstrate the main QnA, issue logging, and knowledge base building features of Simplanova’s Teams bot. We will demonstrate a provisioned example, and attendees will be invited for a trial.
Using our Teams chatbot, you will be able to:
- Save time on repetitive customer questions;
- Log customer requests and questions via chatbot;
- Get insights into where your customers struggle most – what training and documentation they need;
- Add your solution or customization FAQs to the bot for full knowledgebase in one place;
- Train chatbot from inside MS Teams;
- Enhance your customer support experience.
Webinar Date and Time: Wednesday, 31st of August, 2022, 04:00 PM CEST (Central European Summer Time).
The webinar will be presented by Petras Butėnas. Petras has spent his last 9 years in the Dynamics ecosystem, working with his team to find better solutions for Dynamics Partners automate the upgrade of the Dynamics NAV solutions. Over the years, Simplanova has provided many automation solutions to make upgrades more efficient.